Before we get into the nitty-gritty of the importance of content strategy, let’s start by clearly defining content. In its most basic form, the term content refers to anything that conveys meaningful information. Content can be text, graphics, images, video, or even audio. When you take a moment to look at the world around you, you’ll see content everywhere. This blog post…
What’s the difference between training and user assistance?
How do you tell the difference between training materials and user documentation? Maybe it doesn’t matter to your readers, but it should matter to you.